Our vision is to help thousands of business owners build their online presence with high performing websites.
As we grow as the biggest hosting company in Indonesia, we need more talented people, like you, to empower our clients.
It is a program that encourages people to recommend someone (friend, colleague, or family) to work at Niagahoster. As a mutual benefit, the reference will receive an appealing reward.
The recruitment process will take some time until you will be notified by the recruiter whether your candidate succeeded or not in the recruitment process.
It’s your time to start your journey. It’s your chance to help people to unlock the power of the internet with us.
Customer Success - Workforce Management Specialist
CS ID Country Manager
Mid/Sr. Customer Success Specialist - Global Team (English Speaker) - Full WFH
Customer Success Specialist - Local Team - Full WFH
Customer Success Specialist - Global Team (English Speaker) - Full WFH
Niagahoster always recruits its employees online through our Career Page and some external job portals that’s officially posted by Niagahoster, such as Kalibrr, Glints, Jobstreet, Indeed, Tech in Asia, and LinkedIn. The processes usually cover :
Feel free to apply through our online job portals. Make sure your CV is well updated.
It’s time to showcase your value through an online interview.
Prove your skills and capability through a well-done test submission.
If you’re the one that we’re looking for, you can join us after getting a job offer. Welcome new Hoster Ranger!
However, the hiring flow whenever recruiters process candidates could vary from one to another position, just be yourself and do your best. No more waiting in an uncertainty, we will always let you know the progress of your job application through an email. Should you have any inquiries about our recruitment process, our recruiters would be glad to help you.
Niagahoster profoundly cares about their Ranger. If you are looking for somewhere to kickstart your career, the one that supports your growth, embraces your talents and lives under a positive work culture, you are in the right place.
Enjoy working remotely and stay anywhere in Indonesia.
Set your working hours to fit your specific needs without leaving your responsibilities.
You will be provided with equipment and technology as needed to support your work since day one to boost your performance.
We believe it`s essential for every Hoster Ranger to do what they enjoy and interest through communities and programs. You can explore your passion by joining fun communities such as sports and music.
Healthy employees mean happy, productive employees. We provide medical insurance, mental health support and sports community for you.
Niagahoster fully supports growth and your desire to learn new things. We make self-help books, workshops, and training accessible to everyone.
Here are some glimpses of our day to day activities or event that you might interested to take part in.
Calling all tech enthusiasts! Niagahoster will be hosting TechTalks, where our engineers will be sharing their experience in building a product for our lovely customers.More Detail
Wondering how to build a Remarkable Engineering’s Tribe in agile and remote environments? Join Tech Talks to know what goes on behind-the-scenes of the Engineering Team at Niagahoster and start making a meaningful impact on your team and company as an Engineer.More Detail
How to developing a High-Quality Website for a better customer experience? Join us on 15 September 2021! Our engineers will be sharing their experience in building a product for our lovely customers.More Detail
At Niagahoster we always strive to developing and delivering scalable websites. Which architecture do we use? Join Tech Talks by Niagahoster, to get your question answered!More Detail
Fibonacci sequence is one of the most famous formulas in math. This sequence has been used widely to analyze things accurately, like population, trade analyst, etc. In an Agile environment, software engineers use this framework to quantify the effort of product development.More Detail
Our engineering team work closely with other teams using tribe model management. It allows us to work faster and improve our productivity in product development. Click here to learn more about our tribe management!More Detail
The Recruitment Process is fully conducted online, the Interview will be held through Google Meet, the Test is done online, and the administrative processes are done virtually through email.
Niagahoster is currently implementing First-Remote Policy in which all the employees can work online remotely.
Working remotely means you can work from everywhere with flexible working hours, does not matter where you live or what your local timezone is.
Flexible working hours means you have flexibility to set your working hours. You can decide when to start working, and when to end it as long as you’re working 8 hours/day, from Monday to Friday.
Niagahoster really supports its’ employees’ work-life balance, thus we try to minimize and avoid the the overtime. However, for some positions that requires the employee to work based on shift, there’s a possibility to have an overtime if there’s emergency situation or other event outside the working hours. Fret not, we will compensate properly.
Not only convincing salary, but also working facilities such as laptop, headset, mouse, additional computer monitor, internet as well as lunch allowance, BPJS Ketenagakerjaan & Kesehatan insurances, development program (books, online course, certification), engagement program, and additional health insurance.
After the candidate passed the recruitment process, we will send an Offering Letter & Working Contract that regulate new hire’s employment status at Niagahoster. On the very first day, new hire will have an Onboarding/Training processes for around 1-3 weeks that will be guided by our Employee Engagement Team & First Buddy. This could help new hires to adapt and prepare the skills needed for their daily job.
After accepting our Offering Letter, the employee need to sign the Employment Contract where the new hire will be an “On the Job Training” employee for three months, after passed the OJT period, the new hire will be a Contract Employee for 9 months. After 12 months working at Niagahoster, the new hire will be promoted into “Permanent Employee”. However, this employment status is negotiable for certain positions.
There is no penalty that the employee need to pay if they want to resign, make sure the DRI/Leader and the HR Team are well-informed by sending a 1-month notice resignation letter.
Career path and development is always available at Niagahoster because we provide levelling for each positions, from Junior to Senior level. Moreover, we also provide cross department career development through an internal hiring where all Hoster Rangers can get the same chance to explore their skills.
For further FAQ & informations, feel free to check here