Customer Success Agent

Job description

Niagahoster (PT Web Media Technology Indonesia) is a part of multinational IT companies Hostinger International, Ltd., which has served millions of customers around the world. Our vision is to enable millions of people around Indonesia to unlock the power of the internet by giving them the tools to learn, create, and grow. We now cordially invite customer-centric individuals to join us as a Customer Success Agent. 


Customer Success Agent is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.


  1. Min Diploma in any field (IT field is a plus).
  2. Have a set of skills customer-oriented, good communication skill, confidence, friendly, good in negotiation.
  3. Having knowledge in the domain, hosting, blog, and website will be valued.
  4. English communication skill.


  1. Free Meal
  2. Free beverages
  3. Fun Outing 
  4. Free one domain-hosting-VPS
  5. Free Parking
  6. Sports community
  7. Attractive Salary
  8. Education Support
  9. BPJS 
  10. Learning program (courses, workshop, books, best practice sharing, cross-function career)

If you would feel that the role of Customer Success Agent at Niagahoster is right for you, then do not hesitate in submitting your latest CV to or use the application form on this page.


Attach your Resume/CV PDF

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